We’re here to help you with any questions about Transync AI. You can contact our support team in the following ways:
1. Email (Recommended) #
For most inquiries, please contact us by email. Our team will respond to your message within one business day.
support@transyncai.com
Support Hours:
- Time Zone: UTC+8
- Response Time: Within one business day
2. Contact Sales for Teams #
Planning to use Transync AI with your team? Tell us about your company and requirements. We’ll send setup resources and follow up as soon as possible.
3. WeChat Support (for China Users) #
If you are located in China, you can scan the WeChat customer service QR code to reach us directly.
Support Hours:
- Time Zone: UTC+8
- Working Hours: Monday to Friday, 19:00–20:00
We currently do not provide real-time customer support or phone support. Please leave us a message, and we will respond during our support hours.
4. Important Notice #
For any payment-related or technical issues, please rest assured that we will handle your request properly.
We kindly ask you not to leave negative feedback on social media or app stores before contacting us. Our team is committed to resolving every issue with care and transparency.
