At Transync AI, security is not just a feature—it is fundamental to everything we build. Our security-first mindset guides our product development, infrastructure architecture, and organizational policies from the ground up. The Transync AI Trust Center brings together our compliance status, security policies, and business documents in one place.
We handle all entrusted data—whether from our customers, their users, or partners—with the highest level of care and responsibility. By embedding security into our core, Transync AI is able to deliver innovative, reliable solutions without ever compromising on data protection or trust.
You can also visit our Trust Center to find more details and request access to the documents.
对于中国大陆地区用户，请访问 信任中心 ，了解我们在中国的法务与合规践行情况。
What you can find in the Trust Center #
- Compliance status: an overview of our certifications and frameworks, including ISO/IEC 27001 (completed), SOC 2 Type II (in progress), GDPR, and HIPAA.
- Security policies: documents such as our Information Security Policy, Incident Response Policy, Change Management Policy, Business Continuity and Disaster Recovery Policy, and Data Retention and Disposal Policy.
- Business and legal documents: the Standard Service Agreement, Non-Disclosure Agreement, and Data Processing Agreement.
- Third-party service providers: the providers that support our database, speech recognition, translation, voice synthesis, and meeting notes services.
How to request access to Trust Center documents #
- Open the Trust Center page.
- Click Request access next to a document, or select several documents at once. You can search the list and choose multiple items.
- Enter your first name, last name, work email, company name, and the reason for your request.
- Submit the request. Our team reviews each request and contacts you at your work email.
Get a quotation for your team #
From the Trust Center, you can also open Quotation to generate a quote. Choose a service region, the number of members, and the usage period, and a live preview of the quotation appears. You can print it or save it as a PDF.
Keep your own account secure #
Security is shared. Review the devices where your account is signed in and log out any you no longer use. See How to Manage Signed-in Devices. You can also read our Privacy Policy.
Questions about security or compliance? Contact us at support@transyncai.com.
