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INFORMATIVA SULLA PRIVACY

Ultimo aggiornamento 06 maggio 2025
This Privacy Notice for Shanghai Tongyan Quanyi Technology Co., Ltd. (“noi,” “noi," o "nostro), describes how and why we might access, collect, store, use, and/or share (“processo“) your personal information when you use our services (“Servizi“), including when you:

  • Download and use our mobile application (Transync AI), o qualsiasi altra nostra applicazione che rimandi alla presente Informativa sulla privacy
  • Use Transync AI. Transync AI is a real-time interpretation tool powered by an end-to-end speech large model, offering a near-zero latency bilingual side-by-side translation experience—communicate in your native language without waiting.
  • Impegnarsi con noi in altri modi correlati, comprese le vendite, il marketing e gli eventi.
Domande o dubbi? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@transyncai.com.

sintesi dei punti chiave

Questo riepilogo fornisce i punti chiave della nostra Informativa sulla privacy, ma è possibile ottenere maggiori dettagli su qualsiasi argomento cliccando sul link che segue ogni punto chiave o utilizzando il nostro sito web. o utilizzando il nostro sito Indice dei contenuti di seguito per trovare la sezione desiderata.
Quali informazioni personali trattiamo? Quando visitate, utilizzate o navigate nei nostri Servizi, possiamo trattare le informazioni personali a seconda di come interagite con noi e con i Servizi, delle scelte che fate e dei prodotti e delle funzionalità che utilizzate. scelte che fate e dei prodotti e delle funzioni che utilizzate. Per saperne di più informazioni personali che ci vengono comunicate.
Trattiamo dati personali sensibili? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Raccogliamo informazioni da terzi? Non raccogliamo informazioni da terzi.
Come trattiamo i vostri dati? Trattiamo le vostre informazioni per fornire, migliorare e amministrare i nostri Servizi, comunicare con voi, per la sicurezza e la prevenzione delle frodi e per rispettare la legge. Trattiamo le informazioni dell'utente per fornire, migliorare e amministrare i nostri Servizi, comunicare con l'utente, per la sicurezza e la prevenzione delle frodi e per rispettare la legge. Possiamo anche trattare le informazioni dell'utente per altri scopi con il suo consenso. Possiamo anche trattare le vostre informazioni per altri scopi con il vostro consenso. come trattiamo i vostri dati.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about quando e con chi condividiamo i vostri dati personali.
Quali sono i vostri diritti? A seconda dell'area geografica in cui vi trovate, la legge sulla privacy applicabile può far sì che abbiate determinati diritti sui vostri dati personali. Per saperne di più I vostri diritti alla privacy.
Come si esercitano i propri diritti? The easiest way to exercise your rights is by visiting privacy@transyncai.comPrenderemo in considerazione e daremo seguito a qualsiasi richiesta in conformità con le leggi vigenti in materia di protezione dei dati.
Volete saperne di più su cosa facciamo con le informazioni che raccogliamo? Esaminare l'Informativa sulla privacy nella sua interezza.

INDICE DEI CONTENUTI

1. quali informazioni raccogliamo?

Informazioni personali che ci vengono comunicate

In breve.Raccogliamo le informazioni personali che ci fornite.

We collect personal information that you voluntarily provide to us when you register on the Services, esprimete un interesse a ottenere informazioni su di noi o sui nostri prodotti e Servizi, quando partecipate ad attività sui Servizi, o altrimenti quando ci contattate.
Informazioni personali fornite dall'utente. Le informazioni personali che raccogliamo dipendono dal contesto delle vostre interazioni con noi e con i Servizi, dalle scelte che fate e dai prodotti e dalle funzioni che utilizzate. Le informazioni personali che raccogliamo possono includere quanto segue.
  • nomi
  • numeri di telefono
  • indirizzi e-mail
  • nomi utente
  • password
  • indirizzi di fatturazione
  • numeri di carte di debito/credito
Informazioni sensibili. Non trattiamo informazioni sensibili.
Dati di pagamento. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe, Alipay e Wechatpay. Il link alla loro informativa sulla privacy è disponibile qui. http://www.stripe.com/privacy, https://render.alipay.com/p/yuyan/180020010001196791/preview.html?agreementId=AG00000132 e https://pay.wechatpay.cn/xdc/weardeviceagreementweb/html/agreement/tenpay_user_privacy.
Dati di accesso ai social media. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called “Come gestiamo i vostri social login?” below.
Dati di applicazione. Se l'utente utilizza le nostre applicazioni, possiamo anche raccogliere le seguenti informazioni se l'utente sceglie di fornirci l'accesso o l'autorizzazione.

  • Accesso ai dispositivi mobili. We may request access or permission to certain features from your mobile device, including your mobile device’s microphone, speaker, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Dati sui dispositivi mobili. Raccogliamo automaticamente informazioni sul dispositivo (come l'ID del dispositivo mobile, il modello e il produttore), il sistema operativo, le informazioni sulla versione e la configurazione del sistema. Raccogliamo automaticamente informazioni sul dispositivo (come l'ID del dispositivo mobile, il modello e il produttore), il sistema operativo, le informazioni sulla versione e la configurazione del sistema, i numeri di identificazione del dispositivo e dell'applicazione, il tipo e la versione del browser, il modello di hardware e il servizio Internet. Se si utilizzano le nostre applicazioni, è necessario raccogliere informazioni sul dispositivo (come l'ID del dispositivo mobile, il modello e il produttore, il sistema operativo, le informazioni sulla versione e la configurazione del sistema, i numeri di identificazione del dispositivo e dell'applicazione, il tipo e la versione del browser, il modello dell'hardware, il fornitore di servizi Internet e/o l'operatore di telefonia mobile e l'indirizzo del protocollo Internet (IP) (o il server proxy). Se l'utente utilizza le nostre applicazioni, possiamo anche raccogliere informazioni sulla rete telefonica associata al dispositivo mobile, sul sistema operativo o sulla piattaforma del dispositivo mobile, sul sistema operativo o sulla piattaforma del dispositivo mobile. del vostro dispositivo mobile, il sistema operativo o la piattaforma del vostro dispositivo mobile, il tipo di dispositivo mobile che utilizzate, l'ID univoco del vostro dispositivo mobile e le informazioni sulle funzionalità delle nostre applicazioni. sulle funzionalità delle nostre applicazioni a cui avete avuto accesso.
  • Notifiche push. Potremmo richiedere l'invio di notifiche push relative al vostro account o a determinate funzionalità delle applicazioni. Se si desidera rinunciare a ricevere questo tipo di comunicazioni, è possibile disattivarle nelle impostazioni del dispositivo.
Queste informazioni sono necessarie principalmente per mantenere la sicurezza e il funzionamento delle nostre applicazioni, per la risoluzione dei problemi e per i nostri scopi interni di analisi e reporting. e di reportistica interna.
Tutti i dati personali forniti dall'utente devono essere veritieri, completi e accurati e l'utente è tenuto a comunicare qualsiasi modifica di tali dati personali.

Informazioni raccolte automaticamente

In breve.Alcune informazioni, come l'indirizzo del protocollo Internet (IP) e/o le caratteristiche del browser e del dispositivo, vengono raccolte automaticamente quando visitate i nostri Servizi.

Raccogliamo automaticamente alcune informazioni quando visitate, utilizzate o navigate nei Servizi. Queste informazioni non rivelano la vostra identità specifica ( come il vostro nome o le vostre informazioni di contatto) ma possono includere informazioni sul dispositivo e sull'utilizzo, come il vostro indirizzo IP, le caratteristiche del browser e del dispositivo, il sistema operativo, le preferenze linguistiche, gli URL di riferimento, il nome del dispositivo, il paese, la posizione, le informazioni su come e quando visitate, utilizzate o navigate nei Servizi. Queste informazioni sono necessarie principalmente per gli scopi dei Servizi, ma possono includere informazioni sul dispositivo e sull'utilizzo, come l'indirizzo IP, le caratteristiche del browser e del dispositivo, il sistema operativo, le preferenze linguistiche, gli URL di riferimento, il nome del dispositivo, il paese, l'ubicazione, le informazioni su come e quando si utilizzano i nostri Servizi e altre informazioni. Queste informazioni sono necessarie principalmente per mantenere la sicurezza e il funzionamento dei nostri Servizi e per i nostri scopi interni di analisi e reporting. Queste informazioni sono necessarie principalmente per mantenere la sicurezza e il funzionamento dei nostri Servizi e per i nostri scopi di analisi e reporting interni.
Come molte aziende, anche noi raccogliamo informazioni attraverso i cookie e tecnologie simili.
Le informazioni raccolte comprendono.
  • Dati di registro e di utilizzo. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services(such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  • Dati del dispositivo. Raccogliamo i dati del dispositivo, come ad esempio le informazioni relative al computer, al telefono, al tablet o ad altri dispositivi utilizzati per accedere ai Servizi. A seconda del dispositivo utilizzato Raccogliamo dati del dispositivo come informazioni sul vostro computer, telefono, tablet o altro dispositivo che utilizzate per accedere ai Servizi. A seconda del dispositivo utilizzato, questi dati possono includere informazioni quali l'indirizzo IP (o il server proxy), i numeri di identificazione del dispositivo e dell'applicazione, la posizione, il browser, il modello di hardware, il provider di servizi Internet e/o il gestore di telefonia mobile, il sistema operativo e le informazioni sulla configurazione del sistema.
  • Dati sulla posizione. Raccogliamo dati sulla posizione, come le informazioni sulla posizione del vostro dispositivo, che possono essere precise o imprecise. Quante informazioni Raccogliamo dati sulla posizione, come le informazioni sulla posizione del dispositivo, che possono essere precise o imprecise. Ad esempio, possiamo utilizzare il GPS e altre tecnologie per raccogliere dati di geolocalizzazione che ci indicano la vostra posizione attuale (in base al vostro indirizzo IP). L'utente può rinunciare a consentirci di raccogliere queste informazioni rifiutando l'accesso alle informazioni o disattivando l'impostazione di localizzazione sul proprio dispositivo. L'utente può scegliere di non consentirci di raccogliere queste informazioni rifiutando l'accesso alle informazioni o disattivando le impostazioni di localizzazione sul proprio dispositivo. Tuttavia, se sceglie di rinunciare, potrebbe non essere in grado di utilizzare alcuni aspetti dei Servizi.

API di Google

Il nostro utilizzo delle informazioni ricevute dalle API di Google si atterrà a Informativa sui dati degli utenti dei servizi API di Google, compreso il Requisiti per l'uso limitato.

2. come possiamo prevenire le vostre informazioni?

In breve. Trattiamo le informazioni dell'utente per fornire, migliorare e amministrare i nostri Servizi, per comunicare con l'utente, per la sicurezza e la prevenzione delle frodi e per rispettare la legge. Possiamo anche trattare le informazioni dell'utente per altri scopi con il suo consenso.

Trattiamo i vostri dati personali per una serie di motivi, a seconda di come interagite con i nostri Servizi, tra cui.
  • Per facilitare la creazione e l'autenticazione degli account e per gestire in altro modo gli account degli utenti. Possiamo elaborare le informazioni dell'utente per consentirgli di creare e accedere al suo account, nonché per mantenere il suo account in ordine.
  • Per richiedere un feedback. Possiamo trattare i vostri dati quando necessario per richiedere un feedback e per contattarvi in merito al vostro utilizzo dei nostri Servizi.
  • Per inviarvi comunicazioni di marketing e promozionali. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “Quali sono i vostri diritti privilegiati?” below.
  • Per salvare o proteggere un interesse vitale di un individuo. Possiamo trattare le vostre informazioni quando è necessario per salvare o proteggere un interesse vitale di una persona, ad esempio per prevenire un danno.

3. su quali basi legali ci basiamo per prevenire le vostre informazioni?

In breve. We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

Se l'utente si trova nell'UE o nel Regno Unito, questa sezione si applica a lui.
Il Regolamento generale sulla protezione dei dati (GDPR) e il GDPR del Regno Unito ci impongono di illustrare le basi giuridiche valide su cui ci basiamo per trattare i vostri dati personali. In quanto tali, possiamo basarci sulle seguenti basi legali per trattare i vostri dati personali.
  • Consenso. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
  • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
  • Send users information about special offers and discounts on our products and services
  • Understand how our users use our products and services so we can improve user experience
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
  • For investigations and fraud detection and prevention
  • For business transactions provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations

4. quando e con chi condividiamo i vostri dati personali?

In breve. We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties“) who perform services for us or on our behalf and require access to such information to do that work.
The categories of third parties we may share personal information with are as follows:
  • Data Analytics Services
  • Payment Processors
  • Performance Monitoring Tools
  • Sales & Marketing Tools
  • User Account Registration & Authentication Services
  • Cloud Computing Services
  • Data Storage Service Providers
We also may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. utilizziamo cookie e altre tecnologie di tracciamento?

In breve. We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

6. offriamo prodotti basati sull'intelligenza artistica?

In breve. We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, “AI Products”). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.
Use of AI Technologies
We provide the AI Products through third-party service providers (“AI Service Providers”), including Alibaba Cloud AI, OpenAI and minimax. As outlined in this Privacy Notice, your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products for purposes outlined in “su quali basi legali ci basiamo per prevenire i vostri dati personali?” You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.
Our AI Products
Our AI Products are designed for the following functions:
  • Traduzione AI
  • AI document generation
How We Process Your Data Using AI
All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties. This ensures high security and safeguards your personal information throughout the process, giving you peace of mind about your data’s safety.

7. come gestiamo i vostri social login?

In breve. If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

8. Per quanto tempo conserviamo i vostri dati?

In breve. We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than three (3) months past the termination of the user’s account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. RACCOGLIAMO INFORMAZIONI DA MINORI?

In breve. We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at ziyi.gong@transyncai.com.

10. Quali sono i vostri diritti privilegiati?

In breve. Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authorityUK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications:You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at privacy@transyncai.com.

11. controlli per le funzioni "non tracciare".

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

12. I rappresentanti degli Stati Uniti hanno diritti speciali di privilegio?

In breve. If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Category Examples Collected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
YES
B. Personal information as defined in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information
C. Protected classification characteristics under state or federal law
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
NO
D. Commercial information
Transaction information, purchase history, financial details, and payment information
YES
E. Biometric information
Fingerprints and voiceprints
NO
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
YES
G. Geolocation data
Device location
YES
H. Audio, electronic, sensory, or similar information
Images and audio, video or call recordings created in connection with our business activities
YES
I. Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
NO
J. Education Information
Student records and directory information
NO
K. Inferences drawn from collected personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
NO
L. Sensitive personal Information
NO
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
  • Category A – As long as the user has an account with us
  • Category B – As long as the user has an account with us
  • Category D – As long as the user has an account with us
  • Category F – As long as the user has an account with us
  • Category G – As long as the user has an account with us
  • Category H – As long as the user has an account with us

Sources of Personal Information

Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT?

How We Use and Share Personal Information

Learn more about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?

We collect and share your personal information through:
  • Targeting cookies/Marketing cookies
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.
We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

  • Category B. Personal information as defined in the California Customer Records law
  • Category H. Audio, electronic, visual, and similar information
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

  • Right to know whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to non-discrimination for exercising your rights
  • Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
Depending upon the state where you live, you may also have the following rights:
  • Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
  • Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
  • Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
  • Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Minnesota)
  • Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
  • Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)

How to Exercise Your Rights

To exercise these rights, you can contact us by visiting privacy@transyncai.com, by emailing us at ziyi.gong@transyncai.com, by visiting https://transyncai.feishu.cn/share/base/form/shrcnJARj76OqbGgL1d6NsubcBc, or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at privacy@transyncai.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California “Shine The Light” Law

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

13. aggiorniamo il presente avviso?

In breve. Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

14. come potete contattarci in merito a questo avviso?

If you have questions or comments about this notice, you may email us at ziyi.gong@transyncai.com or contact us by post at:

Shanghai Tongyan Quanyi Technology Co.
上海市宝山区高逸路 112-118 号 2、3、4、5、6、7 幢
Shanghai, 201900
China

15. COME POTETE RIVEDERE, AGGIORNARE O CANCELLARE I DATI CHE RACCOGLIAMO SU DI VOI?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: privacy@transyncai.com.