{"id":1919,"date":"2025-10-15T13:10:59","date_gmt":"2025-10-15T05:10:59","guid":{"rendered":"https:\/\/www.transyncai.com\/?post_type=docs&#038;p=1919"},"modified":"2026-08-11T19:42:36","modified_gmt":"2026-08-11T11:42:36","password":"","slug":"contact-us","status":"publish","type":"docs","link":"https:\/\/www.transyncai.com\/id\/docs\/contact-us\/","title":{"rendered":"Hubungi kami"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Kami di sini untuk membantu Anda dengan pertanyaan apa pun tentang <strong>Transink AI<\/strong>Anda dapat menghubungi tim dukungan kami dengan cara berikut:<\/p>\r\n\r\n\r\n\r\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">1. Email (Disarankan)<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Untuk sebagian besar pertanyaan, silakan hubungi kami melalui email. Tim kami akan membalas pesan Anda dalam satu hari kerja.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>support@transyncai.com<\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Jam Operasional Dukungan:<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n    <li>Zona Waktu: UTC+8<\/li>\r\n    <li>Waktu Respon: Dalam satu hari kerja<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">2. Hubungi Bagian Penjualan untuk Tim<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Berencana menggunakan Transync AI dengan tim Anda? Beri tahu kami tentang perusahaan dan kebutuhan Anda. Kami akan mengirimkan sumber daya penyiapan dan menindaklanjuti sesegera mungkin.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\r\n    \r\n    <div class=\"wp-block-button\">\r\n        <a class=\"wp-block-button__link has-background wp-element-button\"\r\n           style=\"border-radius:6px;background-color:#ff4d24;padding:12px 24px\"\r\n           href=\"https:\/\/www.transyncai.com\/id\/contact-sales\/\">\r\n            Hubungi Bagian Penjualan\r\n        <\/a>\r\n    <\/div>\r\n    \r\n<\/div>\r\n\r\n\r\n\r\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">3. Dukungan WeChat (untuk Pengguna di Tiongkok)<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Jika Anda berada di Tiongkok, Anda dapat memindai kode QR layanan pelanggan WeChat untuk menghubungi kami secara langsung.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full is-resized\">\r\n    <img loading=\"lazy\" decoding=\"async\" width=\"368\" height=\"364\"\r\n        class=\"wp-image-1558\"\r\n        style=\"width:237px;height:auto\"\r\n        src=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99.png\"\r\n        alt=\"Kode QR dukungan pelanggan WeChat Transync AI\"\r\n srcset=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99.png 368w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99-300x297.png 300w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99-12x12.png 12w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99-100x100.png 100w\" sizes=\"auto, (max-width: 368px) 100vw, 368px\" \/>\r\n<\/figure>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Jam Operasional Dukungan:<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n    <li>Zona Waktu: UTC+8<\/li>\r\n    <li>Jam Kerja: Senin sampai Jumat, 19:00\u201320:00<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Saat ini kami tidak menyediakan dukungan pelanggan secara langsung atau melalui telepon. Silakan tinggalkan pesan, dan kami akan membalasnya selama jam operasional dukungan kami.<\/p>\r\n\r\n\r\n\r\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">4. Pemberitahuan Penting<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Untuk apa pun <strong>masalah terkait pembayaran atau teknis<\/strong>, yakinlah bahwa kami akan menangani permintaan Anda dengan baik.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Kami dengan hormat meminta Anda <strong>tidak meninggalkan umpan balik negatif<\/strong> Jangan memberikan ulasan negatif di media sosial atau toko aplikasi sebelum menghubungi kami. Tim kami berkomitmen untuk menyelesaikan setiap masalah dengan cermat dan transparan.<\/p>\r\n\r\n\r\n\r\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Kami siap membantu Anda dengan pertanyaan apa pun tentang Transync AI. Anda dapat menghubungi tim dukungan kami dengan cara berikut: 1. Email (Disarankan) Untuk sebagian besar pertanyaan, silakan hubungi kami\u2026<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[177],"doc_tag":[],"class_list":["post-1919","docs","type-docs","status-publish","doc_category-getting-started"],"year_month":"2026-08","word_count":196,"total_views":"0","reactions":{"happy":"18","normal":"0","sad":"4"},"author_info":{"name":"TransinkAI","author_nicename":"transyncai","author_url":"https:\/\/www.transyncai.com\/id\/author\/transyncai\/"},"doc_category_info":[{"term_name":"Getting Started","term_url":"https:\/\/www.transyncai.com\/id\/docs-category\/getting-started\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.transyncai.com\/id\/wp-json\/wp\/v2\/docs\/1919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.transyncai.com\/id\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.transyncai.com\/id\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.transyncai.com\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.transyncai.com\/id\/wp-json\/wp\/v2\/comments?post=1919"}],"version-history":[{"count":8,"href":"https:\/\/www.transyncai.com\/id\/wp-json\/wp\/v2\/docs\/1919\/revisions"}],"predecessor-version":[{"id":5945,"href":"https:\/\/www.transyncai.com\/id\/wp-json\/wp\/v2\/docs\/1919\/revisions\/5945"}],"wp:attachment":[{"href":"https:\/\/www.transyncai.com\/id\/wp-json\/wp\/v2\/media?parent=1919"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.transyncai.com\/id\/wp-json\/wp\/v2\/doc_category?post=1919"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.transyncai.com\/id\/wp-json\/wp\/v2\/doc_tag?post=1919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}