---
title: "How to Manage Signed-in Devices"
description: "Learn how to manage signed-in devices in Transync AI: review where your account is signed in, log out a device or all other devices, and set a device limit from 1 to 5."
url: "https://www.transyncai.com/id/docs/manage-signed-in-devices/"
updated: "2026-11-10"
category: "Account & Billing"
---

# How to Manage Signed-in Devices

Transync AI lets you see every app and browser where your account is currently signed in. From **Settings → Security**, you can review your signed-in devices, log out a device you no longer use, log out all other devices at once, and set the maximum number of devices that can stay signed in at the same time.

This is useful when you switch to a new computer or phone, share a device temporarily, or want to make sure your account is only open where you expect it to be.

#### **1. Open Security settings**

1. Click the **profile icon** in the upper-right corner of the main screen to open **Settings**.

![Transync AI desktop main screen with the profile icon in the upper-right corner highlighted.](https://www.transyncai.com/wp-content/uploads/2026/11/transync-ai-desktop-profile-icon-open-settings.jpg)

1. In the left sidebar, under **Preferences**, select **Security**. On mobile, tap **Security** in the Settings list.

#### **2. Review your signed-in devices**

The **Signed-in devices** section lists every app and browser that is currently signed in to your account. For each device, you can see its name, location, and last activity. The device you are using right now is marked **This device**.

The counter next to the title, such as **3 of 5**, shows how many devices are signed in compared with your current limit. Click **Refresh** to update the list, or **Load more** if you have more devices than are shown.

![Signed-in devices in Transync AI Settings Security, listing This device, an iPhone, and a Windows PC with Logout and Log out other devices actions.](https://www.transyncai.com/wp-content/uploads/2026/11/transync-ai-settings-security-signed-in-devices.jpg)
Review signed-in devices and log out the ones you no longer use in Settings → Security.

#### **3. Log out a device or all other devices**

- To sign out a single device, click **Logout** next to it.
- To sign out everywhere except the device you are using, click **Log out other devices**, then click **Logout** in the confirmation window.

![Log out other devices confirmation dialog in Transync AI Settings → Security, showing 2 other devices and the Logout button.](https://www.transyncai.com/wp-content/uploads/2026/11/transync-ai-security-log-out-other-devices-confirm.jpg)
Confirm to log out all other devices. This device stays signed in.

Logging out ends the session on that device. It does **not** remotely delete files that were saved on that device, such as exported transcripts. Your meeting records stay in your account and are available again when you sign in.

Some older sessions may appear as a **legacy session**. Devices that share the same legacy sign-in credentials cannot be logged out separately; use **Log out other devices** or sign out on the device itself.

#### **4. Set the maximum number of signed-in devices**

1. Next to **Maximum signed-in devices**, click **Edit**.
2. Enter a number from **1 to 5**. The default is **5**.
3. Click **Save**.

The limit includes the device you are using, and each app or browser counts separately. For example, the desktop app and a browser window on the same computer count as two signed-in devices.

![Device limit dialog in Transync AI for setting the maximum number of signed-in devices from 1 to 5.](https://www.transyncai.com/wp-content/uploads/2026/11/transync-ai-settings-security-device-limit-card.jpg)
Choose a device limit from 1 to 5 signed-in devices.

You cannot set the limit lower than the number of devices that are currently signed in. If you try, Transync AI tells you how many devices to log out first. Log out the extra devices, then save the new limit.

![Device limit error in Transync AI explaining that signed-in devices must be logged out before lowering the limit.](https://www.transyncai.com/wp-content/uploads/2026/11/transync-ai-settings-security-device-limit-error-card.jpg)
Log out extra signed-in devices before lowering the limit.

When you reach the limit, you must log out one of your signed-in devices before you can sign in on a new one.

#### **Signed-in devices FAQ**

**I see a device I don’t recognize. What should I do?**
Click **Logout** next to it, or use **Log out other devices**. You can also lower the device limit so fewer signed-in devices are allowed. If you think someone else has access to your account, [contact us](https://www.transyncai.com/docs/contact-us/).

**Why can’t I sign in on a new device?**
Your account may have reached its maximum number of signed-in devices. Sign in on a device you already use, open **Settings → Security**, and log out a device you no longer need.

**The device list shows an error or a countdown.**
If the list cannot load, click **Retry**. If you see a message such as “Try again in 30s”, wait for the countdown and try again.

For account sign-in and deletion, see [How to Register Transync AI](https://www.transyncai.com/docs/register-transync-ai/). To learn how Transync AI protects your data, visit the [Trust Center](https://www.transyncai.com/docs/trust-center/).