{"id":1919,"date":"2025-10-15T13:10:59","date_gmt":"2025-10-15T05:10:59","guid":{"rendered":"https:\/\/www.transyncai.com\/?post_type=docs&#038;p=1919"},"modified":"2025-10-22T11:38:50","modified_gmt":"2025-10-22T03:38:50","password":"","slug":"contact-us","status":"publish","type":"docs","link":"https:\/\/www.transyncai.com\/de\/docs\/contact-us\/","title":{"rendered":"Kontaktieren Sie uns"},"content":{"rendered":"<p><br>Wir helfen Ihnen gerne bei allen Fragen rund um <strong>Transsync AI<\/strong>. Sie k\u00f6nnen unser Support-Team auf folgende Weise kontaktieren:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. E-Mail (empfohlen)<\/h3>\n\n\n\n<p>F\u00fcr die meisten Anfragen kontaktieren Sie uns bitte per E-Mail. Unser Team wird Ihre Nachricht innerhalb eines Werktages beantworten.<\/p>\n\n\n\n<p><strong>support@transyncai.com<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. WeChat-Support (f\u00fcr Benutzer in China)<\/h3>\n\n\n\n<p>Wenn Sie sich in China befinden, k\u00f6nnen Sie den QR-Code des WeChat-Kundendienstes scannen, um uns direkt zu erreichen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"368\" height=\"364\" src=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99.png\" alt=\"Service-Support-QR-Code\" class=\"wp-image-1558\" style=\"width:237px;height:auto\" srcset=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99.png 368w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99-300x297.png 300w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99-12x12.png 12w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99-100x100.png 100w\" sizes=\"auto, (max-width: 368px) 100vw, 368px\" \/><\/figure>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">3. Supportzeiten<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zeitzone: UTC+8<\/li>\n\n\n\n<li>Arbeitszeiten: Montag bis Freitag, 9:00\u201318:00<\/li>\n\n\n\n<li>Reaktionszeit: Innerhalb eines Werktages<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Wichtiger Hinweis<\/h3>\n\n\n\n<p>F\u00fcr alle <strong>zahlungsbezogene oder technische Probleme<\/strong>, seien Sie versichert, dass wir Ihre Anfrage ordnungsgem\u00e4\u00df bearbeiten werden.<br>Wir bitten Sie <strong>kein negatives Feedback zu hinterlassen<\/strong> in sozialen Medien oder App-Stores, bevor Sie uns kontaktieren \u2013 unser Team ist bestrebt, jedes Problem sorgf\u00e4ltig und transparent zu l\u00f6sen.<\/p>","protected":false},"excerpt":{"rendered":"<p>Wir helfen Ihnen gerne bei allen Fragen zu Transynct AI. Sie k\u00f6nnen unser Support-Team auf folgende Weise kontaktieren: 1. E-Mail (empfohlen) F\u00fcr die meisten Anfragen kontaktieren Sie uns bitte\u2026<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[177],"doc_tag":[],"class_list":{"0":"post-1919","1":"docs","2":"type-docs","3":"status-publish","5":"doc_category-getting-started"},"year_month":"2026-04","word_count":134,"total_views":"0","reactions":{"happy":"18","normal":"0","sad":"4"},"author_info":{"name":"TransyncAI","author_nicename":"transyncai","author_url":"https:\/\/www.transyncai.com\/de\/author\/transyncai\/"},"doc_category_info":[{"term_name":"Getting Started","term_url":"https:\/\/www.transyncai.com\/de\/docs-category\/getting-started\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.transyncai.com\/de\/wp-json\/wp\/v2\/docs\/1919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.transyncai.com\/de\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.transyncai.com\/de\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.transyncai.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.transyncai.com\/de\/wp-json\/wp\/v2\/comments?post=1919"}],"version-history":[{"count":2,"href":"https:\/\/www.transyncai.com\/de\/wp-json\/wp\/v2\/docs\/1919\/revisions"}],"predecessor-version":[{"id":1921,"href":"https:\/\/www.transyncai.com\/de\/wp-json\/wp\/v2\/docs\/1919\/revisions\/1921"}],"wp:attachment":[{"href":"https:\/\/www.transyncai.com\/de\/wp-json\/wp\/v2\/media?parent=1919"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.transyncai.com\/de\/wp-json\/wp\/v2\/doc_category?post=1919"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.transyncai.com\/de\/wp-json\/wp\/v2\/doc_tag?post=1919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}