{"id":1990,"date":"2025-10-17T16:04:47","date_gmt":"2025-10-17T08:04:47","guid":{"rendered":"https:\/\/www.transyncai.com\/?post_type=docs&#038;p=1990"},"modified":"2026-03-27T13:22:33","modified_gmt":"2026-03-27T05:22:33","password":"","slug":"how-to-recharge-and-refund","status":"publish","type":"docs","link":"https:\/\/www.transyncai.com\/cs\/docs\/how-to-recharge-and-refund\/","title":{"rendered":"Jak dob\u00edt pen\u00edze a po\u017e\u00e1dat o vr\u00e1cen\u00ed pen\u011bz"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>Jak dob\u00edt a vr\u00e1tit pen\u00edze<\/strong> v Transync AI<\/h3>\n\n\n\n<p><strong>Transync AI<\/strong> pou\u017e\u00edv\u00e1 flexibiln\u00ed <strong>\u010clenstv\u00ed + \u010casov\u00e1 karta<\/strong> faktura\u010dn\u00ed model navr\u017een\u00fd tak, aby u\u017eivatel\u016fm poskytoval kontrolu nad \u010dasem a n\u00e1klady na p\u0159eklad. M\u016f\u017eete si prohl\u00e9dnout <a href=\"https:\/\/www.transyncai.com\/cs\/pricing\/\" data-type=\"page\" data-id=\"88\">ceny<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. Jak dob\u00edt \u010dlenstv\u00ed<\/strong><\/h4>\n\n\n\n<p>A <strong>\u010dlensk\u00fd pl\u00e1n<\/strong> zahrnuje <strong>10 hodin pou\u017e\u00edv\u00e1n\u00ed<\/strong> za m\u011bs\u00edc.<\/p>\n\n\n\n<p>Jakmile va\u0161e \u010dlenstv\u00ed vypr\u0161\u00ed, v\u0161echny v\u00fdhody a zb\u00fdvaj\u00edc\u00ed doba budou <strong>st\u00e1t se neplatn\u00fdm<\/strong>, proto si pros\u00edm napl\u00e1nujte sv\u00e9 vyu\u017eit\u00ed p\u0159edem.<\/p>\n\n\n\n<p>\u010clenstv\u00ed si m\u016f\u017eete dob\u00edt z:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ten\/Ta\/To <strong>horn\u00ed naviga\u010dn\u00ed panel<\/strong> v aplikaci Transync s um\u011blou inteligenc\u00ed<\/li>\n\n\n\n<li>Ten\/Ta\/To <strong>Osobn\u00ed centrum<\/strong> sekce<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"558\" src=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-40-1024x558.png\" alt=\"Jak dob\u00edt pen\u00edze a po\u017e\u00e1dat o vr\u00e1cen\u00ed pen\u011bz\" class=\"wp-image-1992\" srcset=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-40-1024x558.png 1024w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-40-300x163.png 300w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-40-768x418.png 768w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-40-18x10.png 18w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-40.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>D\u016fle\u017eit\u00e9:<\/strong><\/p>\n\n\n\n<p>An <strong>ro\u010dn\u00ed \u010dlenstv\u00ed<\/strong> rovn\u00e1 se n\u00e1kupu <strong>12 m\u011bs\u00ed\u010dn\u00edch \u010dlenstv\u00ed<\/strong> najednou.<\/p>\n\n\n\n<p>Doba pou\u017e\u00edv\u00e1n\u00ed pro ka\u017ed\u00fd m\u011bs\u00edc v\u0161ak z\u016fst\u00e1v\u00e1 <strong>platn\u00e9 pouze v dan\u00e9m m\u011bs\u00edci<\/strong> a nep\u0159en\u00e1\u0161\u00ed se.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. Jak dob\u00edt \u010dasovou kartu<\/strong><\/h4>\n\n\n\n<p>Pouze <strong>aktivn\u00ed \u010dlenov\u00e9<\/strong> m\u016f\u017ee dob\u00edjet <strong>\u010casov\u00e9 karty<\/strong>.<\/p>\n\n\n\n<p>Mo\u017enost dobit\u00ed najdete v <strong>Osobn\u00ed centrum \u2192 Koupit \u010dasov\u00fd pr\u016fkaz <\/strong>.<\/p>\n\n\n\n<p><strong>Pozn\u00e1mky k z\u00e1sad\u00e1m:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u010casov\u00e9 karty <strong>nikdy nevypr\u0161\u00ed<\/strong>, ale budou <strong>zmrazeno po skon\u010den\u00ed va\u0161eho \u010dlenstv\u00ed<\/strong>.<\/li>\n\n\n\n<li>Jakmile bude va\u0161e \u010dlenstv\u00ed obnoveno, hodiny na va\u0161\u00ed \u010dasov\u00e9 kart\u011b budou <strong>automaticky znovu aktivovat<\/strong>.<\/li>\n\n\n\n<li>Transync AI v\u017edy spot\u0159ebov\u00e1v\u00e1 \u010das v n\u00e1sleduj\u00edc\u00edm po\u0159ad\u00ed:\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Provozn\u00ed doba \u010dlenstv\u00ed<\/strong> (platnost vypr\u0161\u00ed m\u011bs\u00ed\u010dn\u011b)<\/li>\n\n\n\n<li><strong>Hodiny doch\u00e1zkov\u00e9 karty<\/strong> (nevypr\u0161\u00ed platnost)<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"558\" src=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-41-1024x558.png\" alt=\"\" class=\"wp-image-1993\" srcset=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-41-1024x558.png 1024w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-41-300x163.png 300w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-41-768x418.png 768w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-41-18x10.png 18w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-41.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Zobrazen\u00ed zb\u00fdvaj\u00edc\u00edho \u010dasu<\/strong><\/h4>\n\n\n\n<p>Jdi ke sv\u00e9mu <strong>Osobn\u00ed centrum<\/strong> zobrazit:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Datum vypr\u0161en\u00ed \u010dlenstv\u00ed<\/strong><\/li>\n\n\n\n<li><strong>Zb\u00fdvaj\u00edc\u00ed hodiny \u010dlenstv\u00ed<\/strong> pro aktu\u00e1ln\u00ed m\u011bs\u00edc<\/li>\n\n\n\n<li><strong>Zb\u00fdvaj\u00edc\u00ed hodiny na \u010dasov\u00e9 kart\u011b<\/strong><\/li>\n<\/ul>\n\n\n\n<p>To v\u00e1m pom\u016f\u017ee efektivn\u011bji spravovat vyu\u017eit\u00ed p\u0159eklad\u016f.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"558\" src=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-42-1024x558.png\" alt=\"\" class=\"wp-image-1994\" srcset=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-42-1024x558.png 1024w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-42-300x163.png 300w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-42-768x418.png 768w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-42-18x10.png 18w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-42.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. Jak zru\u0161it a po\u017e\u00e1dat o vr\u00e1cen\u00ed pen\u011bz<\/strong><\/h4>\n\n\n\n<p>Pokud jste se p\u0159ihl\u00e1sili k odb\u011bru prost\u0159ednictv\u00edm <strong>Prou\u017eek<\/strong>, <strong>Obchod s aplikacemi Apple<\/strong>, nebo <strong>Google Play<\/strong>, Transync AI poskytuje <strong>slu\u017eby zalo\u017een\u00e9 na p\u0159edplatn\u00e9m<\/strong> pouze.<\/p>\n\n\n\n<p>Spravujte nebo zru\u0161te sv\u00e9 p\u0159edplatn\u00e9 p\u0159\u00edmo v nastaven\u00ed p\u0159edplatn\u00e9ho v p\u0159\u00edslu\u0161n\u00e9m obchod\u011b.<\/p>\n\n\n\n<p>M\u016f\u017eete tak\u00e9 naj\u00edt <strong>\u201eSpravovat p\u0159edplatn\u00e9\u201c<\/strong> odkaz uvnit\u0159 <strong>Osobn\u00ed centrum um\u011bl\u00e9 inteligence Transync<\/strong>.<\/p>\n\n\n\n<p>Pokud va\u0161e zku\u0161enost nespl\u0148uje o\u010dek\u00e1v\u00e1n\u00ed, pros\u00edm <strong>kontaktujte n\u00e1s p\u0159\u00edmo<\/strong> \u2014 vyd\u00e1me <strong>vr\u00e1cen\u00ed pen\u011bz bez ot\u00e1zek<\/strong>.<\/p>\n\n\n\n<p>\ud83d\udcac Nam\u00edsto zanech\u00e1v\u00e1n\u00ed negativn\u00edch recenz\u00ed na soci\u00e1ln\u00edch s\u00edt\u00edch nebo v obchodech s aplikacemi kontaktujte pros\u00edm n\u00e1\u0161 t\u00fdm podpory \u2013 zav\u00e1zali jsme se k rychl\u00e9mu a transparentn\u00edmu \u0159e\u0161en\u00ed v\u0161ech probl\u00e9m\u016f.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"558\" src=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-43-1024x558.png\" alt=\"\" class=\"wp-image-1995\" srcset=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-43-1024x558.png 1024w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-43-300x163.png 300w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-43-768x418.png 768w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-43-18x10.png 18w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/image-43.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Pokud pou\u017e\u00edv\u00e1te<strong> Alipay <\/strong>pro va\u0161e p\u0159edplatn\u00e9.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Otev\u0159en\u00ed nastaven\u00ed: Spus\u0165te Alipay, klepn\u011bte na \u201cMoje\u201d v prav\u00e9m doln\u00edm rohu a pot\u00e9 klepn\u011bte na ikonu ozuben\u00e9ho kola v prav\u00e9m horn\u00edm rohu (Nastaven\u00ed). <\/li>\n\n\n\n<li>Spr\u00e1va nastaven\u00ed plateb: Vyberte \u201cNastaven\u00ed plateb\u201d pro vstup na str\u00e1nku spr\u00e1vy plateb. <\/li>\n\n\n\n<li>Vypnut\u00ed automatick\u00e9ho obnoven\u00ed: Klepn\u011bte na \u201cAutomatick\u00e9 obnoven\u00ed\/Platby bez hesla\u201d a vyhledejte p\u0159edplatn\u00e9, kter\u00e9 chcete zru\u0161it. <\/li>\n\n\n\n<li>Potvrzen\u00ed zru\u0161en\u00ed: Klepn\u011bte na p\u0159\u00edslu\u0161nou polo\u017eku, vyberte mo\u017enost \u201cVypnout slu\u017ebu\u201d a dokon\u010dete zru\u0161en\u00ed.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"558\" src=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/sub-1-1-1024x558.png\" alt=\"Spr\u00e1va p\u0159edplatn\u00e9ho v Alipay\" class=\"wp-image-3278\" srcset=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/sub-1-1-1024x558.png 1024w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/sub-1-1-300x163.png 300w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/sub-1-1-768x418.png 768w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/sub-1-1-18x10.png 18w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/10\/sub-1-1.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>5. Jak z\u00edskat fakturu<\/strong><\/h4>\n\n\n\n<p>Proces z\u00edsk\u00e1v\u00e1n\u00ed faktur z\u00e1vis\u00ed na va\u0161ich <strong>platebn\u00ed kan\u00e1l<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Obchod Apple App Store \/ Google Play:<\/strong> P\u0159\u00edslu\u0161n\u00fd obchod s aplikacemi automaticky ode\u0161le <strong>faktura nebo doklad<\/strong> k tv\u00e9mu <strong>e-mailov\u00e1 adresa obchodu<\/strong>Transync AI <strong>nevystavuje faktury<\/strong> pro tyto transakce.<\/li>\n\n\n\n<li><strong>Stripe (platby kreditn\u00ed nebo debetn\u00ed kartou):<\/strong> <strong>Prou\u017eek<\/strong> automaticky v\u00e1m za\u0161le e-mail <strong>faktura<\/strong> na platebn\u00ed e-mailovou adresu pou\u017eitou p\u0159i placen\u00ed. Transync AI <strong>nevystavuje samostatn\u00e9 faktury<\/strong> pro tyto platby.<\/li>\n\n\n\n<li><strong>Alipay:<\/strong> Pokud jste zakoupili prost\u0159ednictv\u00edm <strong>Alipay<\/strong> a pot\u0159ebujete fakturu, p\u0159ejd\u011bte pros\u00edm na <strong>Osobn\u00ed centrum \u2192 Kontaktujte z\u00e1kaznick\u00fd servis<\/strong>a uve\u010fte:\n<ul class=\"wp-block-list\">\n<li>N\u00e1zev faktury<\/li>\n\n\n\n<li>E-mailov\u00e1 adresa<\/li>\n\n\n\n<li>\u010c\u00e1stka platby N\u00e1\u0161 t\u00fdm podpory v\u00e1m vystav\u00ed fakturu <strong>do jednoho pracovn\u00edho dne<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Ve\u0161ker\u00e9 informace naleznete <a href=\"https:\/\/www.transyncai.com\/cs\/docs\/contact-us\/\" data-type=\"docs\" data-id=\"1919\">kontaktujte n\u00e1s<\/a> na t\u00e9to str\u00e1nce.<\/p>","protected":false},"excerpt":{"rendered":"<p>Jak dob\u00edjet a vracet pen\u00edze v Transync AI Transync AI pou\u017e\u00edv\u00e1 flexibiln\u00ed faktura\u010dn\u00ed model s \u010dlenstv\u00edm a \u010dasovou kartou, kter\u00fd je navr\u017een tak, aby u\u017eivatel\u016fm poskytoval kontrolu nad \u010dasem a n\u00e1klady na p\u0159eklad. vy\u2026<\/p>","protected":false},"author":1,"featured_media":1992,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[183],"doc_tag":[],"class_list":{"0":"post-1990","1":"docs","2":"type-docs","3":"status-publish","4":"has-post-thumbnail","6":"doc_category-user-guide"},"year_month":"2026-04","word_count":506,"total_views":"0","reactions":{"happy":"2","normal":"0","sad":"0"},"author_info":{"name":"TransyncAI","author_nicename":"transyncai","author_url":"https:\/\/www.transyncai.com\/cs\/author\/transyncai\/"},"doc_category_info":[{"term_name":"User Guide","term_url":"https:\/\/www.transyncai.com\/cs\/docs-category\/user-guide\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/docs\/1990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/comments?post=1990"}],"version-history":[{"count":3,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/docs\/1990\/revisions"}],"predecessor-version":[{"id":3279,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/docs\/1990\/revisions\/3279"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/media\/1992"}],"wp:attachment":[{"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/media?parent=1990"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/doc_category?post=1990"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/doc_tag?post=1990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}