{"id":1919,"date":"2025-10-15T13:10:59","date_gmt":"2025-10-15T05:10:59","guid":{"rendered":"https:\/\/www.transyncai.com\/?post_type=docs&#038;p=1919"},"modified":"2025-10-22T11:38:50","modified_gmt":"2025-10-22T03:38:50","password":"","slug":"contact-us","status":"publish","type":"docs","link":"https:\/\/www.transyncai.com\/cs\/docs\/contact-us\/","title":{"rendered":"Kontaktujte n\u00e1s"},"content":{"rendered":"<p><br>Jsme tu, abychom v\u00e1m pomohli s jak\u00fdmikoli dotazy ohledn\u011b <strong>Transync AI<\/strong>N\u00e1\u0161 t\u00fdm podpory m\u016f\u017eete kontaktovat n\u00e1sleduj\u00edc\u00edmi zp\u016fsoby:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. E-mail (doporu\u010deno)<\/h3>\n\n\n\n<p>S v\u011bt\u0161inou dotaz\u016f n\u00e1s pros\u00edm kontaktujte e-mailem. N\u00e1\u0161 t\u00fdm odpov\u00ed na va\u0161i zpr\u00e1vu do jednoho pracovn\u00edho dne.<\/p>\n\n\n\n<p><strong>support@transyncai.com<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Podpora WeChatu (pro u\u017eivatele z \u010c\u00edny)<\/h3>\n\n\n\n<p>Pokud se nach\u00e1z\u00edte v \u010c\u00edn\u011b, m\u016f\u017eete naskenovat QR k\u00f3d z\u00e1kaznick\u00e9ho servisu WeChat a kontaktovat n\u00e1s p\u0159\u00edmo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"368\" height=\"364\" src=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99.png\" alt=\"QR k\u00f3d pro servisn\u00ed podporu\" class=\"wp-image-1558\" style=\"width:237px;height:auto\" srcset=\"https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99.png 368w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99-300x297.png 300w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99-12x12.png 12w, https:\/\/www.transyncai.com\/wp-content\/uploads\/2025\/09\/\u5fae\u4fe1\u56fe\u7247_20250909105234_36460_99-100x100.png 100w\" sizes=\"auto, (max-width: 368px) 100vw, 368px\" \/><\/figure>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">3. Provozn\u00ed doba podpory<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u010casov\u00e9 p\u00e1smo: UTC+8<\/li>\n\n\n\n<li>Pracovn\u00ed doba: pond\u011bl\u00ed a\u017e p\u00e1tek, 9:00\u201318:00<\/li>\n\n\n\n<li>Doba odezvy: Do jednoho pracovn\u00edho dne<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. D\u016fle\u017eit\u00e9 upozorn\u011bn\u00ed<\/h3>\n\n\n\n<p>Pro jak\u00e9koli <strong>probl\u00e9my s platbou nebo technick\u00e9 probl\u00e9my<\/strong>, uji\u0161\u0165ujeme v\u00e1s, \u017ee va\u0161i \u017e\u00e1dost \u0159\u00e1dn\u011b vy\u0159\u00edd\u00edme.<br>Pros\u00edme v\u00e1s <strong>nezanech\u00e1vat negativn\u00ed zp\u011btnou vazbu<\/strong> na soci\u00e1ln\u00edch s\u00edt\u00edch nebo v obchodech s aplikacemi, ne\u017e n\u00e1s kontaktujete \u2013 n\u00e1\u0161 t\u00fdm se zav\u00e1zal \u0159e\u0161it ka\u017ed\u00fd probl\u00e9m s p\u00e9\u010d\u00ed a transparentnost\u00ed.<\/p>","protected":false},"excerpt":{"rendered":"<p>Jsme tu, abychom v\u00e1m pomohli s jak\u00fdmikoli dotazy ohledn\u011b Transync AI. N\u00e1\u0161 t\u00fdm podpory m\u016f\u017eete kontaktovat n\u00e1sleduj\u00edc\u00edmi zp\u016fsoby: 1. E-mail (doporu\u010deno) S v\u011bt\u0161inou dotaz\u016f n\u00e1s pros\u00edm kontaktujte\u2026<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[177],"doc_tag":[],"class_list":{"0":"post-1919","1":"docs","2":"type-docs","3":"status-publish","5":"doc_category-getting-started"},"year_month":"2026-04","word_count":134,"total_views":"0","reactions":{"happy":"18","normal":"0","sad":"4"},"author_info":{"name":"TransyncAI","author_nicename":"transyncai","author_url":"https:\/\/www.transyncai.com\/cs\/author\/transyncai\/"},"doc_category_info":[{"term_name":"Getting Started","term_url":"https:\/\/www.transyncai.com\/cs\/docs-category\/getting-started\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/docs\/1919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/comments?post=1919"}],"version-history":[{"count":2,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/docs\/1919\/revisions"}],"predecessor-version":[{"id":1921,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/docs\/1919\/revisions\/1921"}],"wp:attachment":[{"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/media?parent=1919"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/doc_category?post=1919"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.transyncai.com\/cs\/wp-json\/wp\/v2\/doc_tag?post=1919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}